FAQ

MY UI Info FAQ

Benefits

What is my vacation and/or sick leave balance?
Balances as of the previous August 15 can be found on your October and November earnings statements (even past years). If you need updated balance information, you will need to work with the employing department for which you work. Use the instructions below to access your earnings statement.

1. Access My UI Info at https://www.hr.uillinois.edu/myinfo.
2. Look in the My Pay box.
3. Click on the “Earnings Statement” link.
4. In the Take Action box click on "Access Earnings Statement" link.
5. Login with your NetID and NetID password. (Contact Technology Services at (217) 244-7000 if you have not established your login ID or if you have forgotten your password.)
6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the Your PIN link and follow the instructions); click “Submit.”
7. You should then see your Current Earnings Statement.
8. If you wish to see past earnings statements, click on the View Past Earnings Statements link at top of the form and select which pay period you wish to see from the dropdown menu provided.

Changing Personal Information

How do I change my address?
Current employees can change their home, permanent, mailing, and office address information by following the steps below:

1. Access MY UI Info at https://www.hr.uillinois.edu/myinfo.
2. Look in the My Profile box.
3. Click on the “My Profile” link.
4. In the Take Action box click on "Access My Profile" link.
5. Login with your NetID and NetID password. (Contact Technology Services at (217) 244-7000 if you have not established your login ID or if you have forgotten your password.)
6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the “Your PIN” link and follow the instructions); click “Submit.”
7. Scroll down to the address/contact information area of the page.
8. Click on “Edit” link.
9. Make the necessary changes
10. Click “Submit.”
11. When finished with MY UI Info, click on the “Logout” button in the top right-hand corner of the screen.

How do I change my phone number?
Current employees can change their phone number by following the steps below:

1. Access MY UI Info at https://www.hr.uillinois.edu/myinfo.
2. Look in the My Profile box.
3. Click on the “My Profile” link.
4. In the Take Action box click on "Access My Profile" link.
5. Login with your NetID and NetID password. (Contact Technology Services at (217) 244-7000 if you have not established your login ID or if you have forgotten your password.)
6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the “Your PIN” link and follow the instructions); click “Submit.”
7. Scroll down to the address/contact information area of the page.
8. Click on “Edit” link.
9. Make the necessary changes
10. Click “Submit.”
11. When finished with MY UI Info, click on the “Logout” button in the top right-hand corner of the screen.

How do I change my direct deposit information?
Current employee can change their direct deposit information by following the steps below:

1. Access MY UI Info at https://www.hr.uillinois.edu/myinfo.
2. Look in the My Pay box.
3. Click on the “Direct Deposit” link.
4. In the Take Action box click on "Direct Deposit" link.
5. Login with your NetID and NetID password. (Contact Technology Services at (217) 244-7000 if you have not established your login ID or if you have forgotten your password.)
6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the “Your PIN” link and follow the instructions); click “Submit.”
7. Correct the necessary information. When finished making the changes, click “Update My Profile.”
8. When finished with MY UI Info, click on the “Logout” button in the top right-hand corner of the screen.

Please note: the change must be submitted no later than the day before the pay-period calc date to be effective for the current paycheck. Contact your unit or Payroll for the calc date information. For more information, contact the Payroll Office at (217) 265-6363 or payinq@uillinois.edu.

Employment Verifications

If I am a current employee, how do I request an employment verification for loan purposes, rental, etc.?
Current employees must use the university’s online Employment Verification program via MY UI Info by following the steps below:

1. Access MY UI Info at https://www.hr.uillinois.edu/myinfo.
2. Look in the My Employemtn box.
3. Click on the “Employment Verification System” link.
4. In the Take Action box click on "Access EVS" link.
5. Login with your NetID and NetID password. (Contact Technology Services at (217) 244-7000 if you have not established your login ID or if you have forgotten your password.)
6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the “Your PIN” link and follow the instructions); click “Submit.”
7. Select “Establish a Vendor Access Number.”
8. Click “Continue.”
10. Review VAN Requirements and Instructions for Vendor by clicking on the links provided.
11. Enter any 4 digit number to be used as a one-time access Vendor Access Number; re-enter the VAN number you created for confirmation.
12. Select a level of authorization from the dropdown menu.
13. Click “Continue.”
14. Note the web address for TIGER on the “VAN Created” page.
15. Receive email confirmation.

Provide the vendor with the TIGER web address https://hrnet.uihr.uillinois.edu/tiger and VAN so they can access your information immediately. Please inform the vendor they have only one opportunity to access your information with the VAN provided. They should view and print the information before exiting the system.

Leaves of Absence

How do I find out if I am eligible for Family Medical Leave?
Information regarding eligibility for Family Medical Leave can be found on MY UI Info at
https://www.hr.uillinois.edu/myinfo and by following the steps below:

1. Access MY UI Info at https://www.hr.uillinois.edu/myinfo.
2. Hover on the “Leave” tab or link at the top of the page.
3. Scroll down to Family and Medical Leave.
4. Here you will find additional links regarding EligibilityApproval and DocumentationLength of LeaveBenefits ContinuationCompensationReturning from LeaveExtended Leave, and Resources.

For additional questions, contact Labor and Employee Relations of Illinois Human Resources at (217) 333-3105.

MY UI Info/System HR Services

Who do I contact if I receive an error while completing my forms in System and Resouces for New Hires?
Your unit can provide assistance to you with the New Hire process; however, you may also contact the HR Information Center at (217) 265-6549 for assistance.

Who do I contact if I receive an error when trying to access or process a transaction in My UI Info/System HR Services?
Your unit can provide assistance to you with the MY UI Info system; however, you may also contact the HR Information Center at (217) 265-6549 for assistance.

How do I request an employment verification for loan purposes, rental, etc.?
Current employees must use the university’s online Employment Verification program via MY UI Info by following the steps below:

1. Access MY UI Info at https://www.hr.uillinois.edu/myinfo.
2. Look in the My Employment box.
3. Click on the “Employment Verification System” link.
4. In the Take Action box click on "Access EVS" link.
5. Login with your NetID and NetID password. (Contact Technology Services at (217) 244-7000 if you have not established your login ID or if you have forgotten your password.)
6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the “Your PIN” link and follow the instructions); click “Submit.”
7. Select “Establish a Vendor Access Number.”
8. Click “Continue.”
10. Review VAN Requirements and Instructions for Vendor by clicking on the links provided.
11. Enter any 4 digit number to be used as a one-time access Vendor Access Number; re-enter the VAN number you created for confirmation.
12. Select a level of authorization from the dropdown menu.
13. Click “Continue.”
14. Note the web address for TIGER on the “VAN Created” page.
15. Receive email confirmation.

Provide the vendor with the TIGER web address https://hrnet.uihr.uillinois.edu/tiger and VAN so they can access your information immediately. Please inform the vendor they have only one opportunity to access your information with the VAN provided. They should view and print the information before exiting the system.

How and when can I access my earnings statement?
Earnings statements are available a few days prior to the actual payday via MY UI Info. You may access your earnings statement by following the instructions below:

1. Access MY UI Info at https://www.hr.uillinois.edu/myinfo.
2. Look in the My Pay box.
3. Click on the “Earning Statement” link.
4. In the Take Action box click on "Access Earnings Statement" link.
5. Log on with your NETID and NETID password or Enterprise login and password. (Contact Technology Services at (217) 244-7000 if you have not established your login ID or forgotten your password.)
6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the "Your PIN" link and follow the instructions); click "Submit."
7. You should then see your Current Earnings Statement.
8. If you wish to see past earnings statements, click on the "View Past Statements" link at top of the form and select which payperiod you wish to see from the drop-down menu provided.

Notification of Appointment (Faculty and Academic Professionals Only)

How do I access my Notification of Appointment (NOA)?

1. Access MY UI Info at https://www.hr.uillinois.edu/myinfo.
2. Look in the My Employment box.
3. Click on the “Notice of Employment (NOA)” link.
4. In the Take Action box click on "Access NOA" link.
5. Login with your NetID and NetID password. (Contact Technology Services at (217) 244-7000 if you have not established your login ID or if you have forgotten your password.)
6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the “Your PIN” link and follow the instructions); click “Submit.”
7. Select the NOA you wish to view from the dropdown menu.
8. Click “Continue” to display the NOA.

Paychecks & Earnings

How and when can I access my earnings statement?
Earnings statements are available a few days prior to the actual payday via My UI Info. You may access your earnings statement by following the instructions below:

1. Access MY UI Info at https://www.hr.uillinois.edu/myinfo.
2. Look in the My Pay box.
3. Click on the “Earning Statement” link.
4. In the Take Action box click on "Access Earnings Statement" link.
5. Log on with your NETID and NETID password or Enterprise login and password. (Contact Technology Services at (217) 244-7000 if you have not established your login ID or forgotten your password.)
6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the "Your PIN" link and follow the instructions); click "Submit."
7. You should then see your Current Earnings Statement.
8. If you wish to see past earnings statements, click on the "View Past Statements" link at top of the form and select which payperiod you wish to see from the drop-down menu provided.

Tax Documents

How do I access and or change my tax exemptions (W-4)?
You may make changes to your tax exemptions on your W-4 by following the steps below (NOTE: Internationals must visit the Payroll Office to make changes to their tax exemptions):

1. Access MY UI Info at https://www.hr.uillinois.edu/myinfo.
2. Look in the My Pay box.
3. Click on the “W-4 Form” link.
4. In the Take Action box click on "Access W-4 Withholding" link.
5. Login with your NetID and NetID password. (Contact Technology Services at (217) 244-7000 if you have not established your login ID or if you have forgotten your password.)
6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the “Your PIN” link and follow the instructions); click “Submit.”
7. Make the necessary changes.
8. Click “Update My Profile” when finished.

For additional assistance, contact Payroll at (217) 265-6363.

How do I access my W-2?
For those employees who have consented to receive their W-2 online, they may access their W-2 around mid-January via My UI Info by following the steps below:

1. Access MY UI Info at https://www.hr.uillinois.edu/myinfo.
2. Look in the My Pay box.
3. Click on the “W-2/1042-S Tax Statement” link.
4. In the Take Action box click on "Access Tax Forms" link.
5. Login with your NetID and NetID password. (Contact Technology Services at (217) 244-7000 if you have not established your login ID or if you have forgotten your password.)
6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the “Your PIN” link and follow the instructions); click “Submit.”
7. Click "Continue".
8. Click on the appropriate link that you are looking for.
9. You may print the form, email it to yourself, or save your form to a hard drive, disk, or other memory device. You may also log off and retrieve it again later through the same process via MY UI Info.
For additional assistance, contact Payroll at (217) 265-6363.