Faculty/Staff Assistance and Well-being Services

Please call for appointments:

(217) 244-5312

For our Crisis Line call:

(217) 244-7739

Community Resources

Career Services Resources

Illinois Department of Employment Security
1307 N. Mattis Ave
Champaign, IL 61821
(217) 558-0401
Website: https://ides.illinois.gov/
Local office processes unemployment benefits and their free public employment service provides job referrals and placements. Online career services and listings of Illinois job fairs and special events. Illinois Skills Match (ISM) database matches job seekers and employers, no fee to register. Specific services also available for veterans https://ides.illinois.gov/jobs-workforce/veterans.html.

Illinois Job Board
Illinois Human Resources (IHR) has created a new, streamlined approach to applying for positions at the University of Illinois at Urbana-Champaign. Click below.
https://jobs.illinois.edu/

O*NET Resource Center
Website: www.onetcenter.org
An online resource site that contains assessment tools and an occupation database to assist those who are choosing or changing careers.

Parkland Career Center
2400 W. Bradley, Room A175
Champaign, IL 61821
(217) 351-2219
Website: https://www.parkland.edu/Main/About-Parkland/Department-Office-Directory/Counseling-Services/Career-Services
Career services available to Parkland students as well as district residents. Career counselors can assist with tasks such as job searches, career decisions, and resume and cover letter reviews. Call or email careercenter@parkland.edu to set up an appointment.

University of Illinois Career Center
715 S. Wright Street
Champaign, IL 61820
(217) 333-0820
Website: http://www.careercenter.illinois.edu/
Career services (career counseling and advising, resume and cover letter reviews, mock interviews, workshops, job fairs) available only to current U of I students and alumni. However, tools and resources are available on their website for anyone’s use.

  • To locate popular online job/career databases such as Monster.com and Indeed.com through UI’s Career Center’s homepage, select “Job/Internship” on upper-left hand side of webpage. Next, select “Job and Internship Databases.” Finally, select “Meta-Job Sites.” Each database is followed by a brief description of the types of jobs located through its searches.
  • See sample cover letters and resumes on website.
  • Look at interview preparation tips and interview strategies on website.

Work 4 Illinois—Champaign Office
State Regional Office Building
2125 South First Street
Champaign, IL 61820
(217) 278-3435
Website: http://work.illinois.gov/carsrvcs.htm
Career counseling services available for individuals seeking State of Illinois employment. Call to schedule an appointment.

Drug and Alcohol Resources

Al-Anon Family Group
This is a mutual support group that is comprised of members who share the same problem and support each other voluntarily as they work through the recovery process of living with someone who is chemically dependent.
Website: http://www.al-anon.org/al-anon-in-illinois

Alcoholics Anonymous (AA)
(217) 373-4200
Email: aa-ecior@aa-eci.org
Website: http://www.aa-eci.org/
Call or email for local AA meetings and events in your area.

Canaan Development Foundation S.A.F.E. (Substance Abuse Free Environment) House
404 W Main Street
Urbana, IL 61801
(217) 344-7233 (crisis phone)
Email: cbc@canaanurbana. org (general information)
Website: www.canaansafehouse.org
Separate 12-month live-in Men’s SAFE House and Women’s SAFE House programs that incorporate a structured daily regimen of GED and/or adult education, devotion, group therapy, personal counseling, volunteer work projects, evening community-wide personal enrichment courses, and weekly workship services.

Carle Addiction Recovery Center
204 West University Avenue
Urbana, IL 61821
(217) 383-6039
Website: https://carle.org/Services/Addiction-Recovery
Services provided include assessment and treatment development, intensive outpatient substance abuse treatment services, medication management, group therapy, adolescent treatment, family support programs, and referrals to outside providers for long-term/inpatient care.

Narcotics Anonymous (NA)
(800) 539-0475
Email: request@centralillinoisna.org
Website: https://illinoisna.org/
Call or email for local NA meetings and events in your area.

The Pavilion New Choice Center for Addiction Recovery
809 West Church Street
Champaign, IL 61820
(217) 373-1700
Website: http://www.pavilionhospital.com/
Alcohol and drug treatment services available. Services include residential treatment, medical detoxification, day programs, dual diagnosis treatment, and outpatient services such as individual counseling, family counseling, and continuing care support. Free, confidential assessments are provided 24 hours/day, 7 days/week.

Rosecrance
Website: https://rosecrance.org/

Emergency Resources

C-U at Home Austin’s Place—Emergency Shelter for Single Women
First United Methodist Church
504 N. Market Street
Champaign, IL 61820
Website: https://www.cuathome.us/austins-place-womens-shelter/
(217) 356-9078
Provides overnight shelter for homeless single women in Champaign County from December 31 – March 31 only.

City of Urbana—Transitional Housing Program for Homeless Families
400 South Vine Street
Urbana, IL 61801
(217) 384-0200
Website: http://urbanaillinois.us/terms/transitional-housing
This program is by application only and available to homeless families with dependent children who have been residents of Champaign County for at least three months. Applications are available only when there are vacancies.

Courage Connection
508 East Church Street
Champaign, IL 61820
(217) 352-7151 (main office)
(217) 384-4390 or (877) 384-4390 (24 hour, domestic violence hotline)
Website: http://courageconnection.org/
Provides emergency shelter services for individuals and families experiencing homelessness or who are victims of domestic violence. Individuals can either call the 24-hour hotline to speak with a counselor about options or show up at the Courage Connection office. Legal advocacy and individual counseling services are also offered.

Crisis Nursery
1309 West Hill
Urbana, IL 61801
(217) 337-2731 (main office)
(217) 337-2730 (crisis line)
Website: www.crisisnursery.net
Provides emergency child care services for children ages zero to five years old whose families are experiencing a crisis situation. Emergency childcare services are available 24 hours a day, 7 days a week. It is strongly recommended to call in advance to see if space is available for your child; however, walk-ins are also accepted. Crisis nursery also offers parent-child interaction groups, perinatal depression support services, home visits, and respite care.

Emmanuel Episcopal Church 
208 West University
Champaign, IL 61820
(217) 352-9827 (church)
Website: www.emmanuelmemorialepiscopal.org
Sack Lunch: https://www.emmanuelmemorialepiscopal.org/sack-lunch-ministry.html
Grocery Delivery: https://www.emmanuelmemorialepiscopal.org/grocery-deliveries.html   
Sack lunches given out to adults, homeless, and low income. 9 a.m. Monday through Friday until lunches are gone. Only two dozen lunches available per day.

Empty Tomb
301 North Fourth St.
Champaign, IL 61820
(217) 356-2262
Website: www.emptytomb.org
Free food provided by local church congregations, free donated furniture delivered by volunteers, free clothing on site, limited cash assistance funds for emergencies, and health and home maintenance services for those who qualify.

First Call For Help
Family Service of Champaign County
405 South State Street
Champaign, IL 61820
(217) 352-0099
Email: info@familyservicecc.org
Website: www.famservcc.org
A free information and referral service that provides callers with assistance in locating community resources and services throughout Champaign County.

Restoration Urban Ministries
1213 Parkland Court
Champaign, IL 61821-1825
(217) 355-2662
Website: https://www.restorationurbanministries.org/
Operates a food pantry from 10 a.m. – 1 p.m. on Mondays, Tuesdays, Thursdays, and Fridays. They also have a clothing pantry on those days from 10 a.m. – 3 p.m. Walk-ins are welcome. Call to see if space is available for emergency housing.

Salt & Light Ministry
1512 West Anthony Drive
Champaign, IL 61821
1819 S Philo Rd
Urbana, IL 61802
(217) 355-5654
Email: info@saltandlightministry.org
Website: www.saltandlightministry.org/
Operates a free food pantry on Wednesdays from 1 – 5 p.m. as well as a free clothing and furniture closet on Mondays from 1 – 5 p.m. Also provides free financial counseling by appointment to address budget concerns.

Salvation Army
2212 North Market
Champaign, IL 61820
(217) 373-7832
Facebook: https://www.facebook.com/CUSalvationarmy/
Website: https://centralusa.salvationarmy.org/champaign/
Operates an emergency men’s shelter to provide temporary and transitional housing for homeless men ages 18 years and older on a nightly basis (picture ID required). Evening and breakfast meals are available. Scheduled evening intake begins at 7 p.m. Other household assistance (clothing, utility) is available through their social services program. Please call their social services department for more information.

C-U Men’s Shelter
70 E. Washington Street
Champaign, IL 61820
(217) 819-4569
Website: https://www.cuathome.us/c-u-mens-shelter/
Soup kitchen serves hot meals twice a day from 12 – 12:30 p.m. and 6 – 6:30 p.m. Showers are also available during these times. Anyone is welcome, no documentation required. Transitional housing also available for up to one year for men 18 years of age and older. Call or stop by office for more information.

Vineyard Food Ministry
Hope Center
1802 N Lincoln Ave
Urbana, IL 61801
(217) 607-5654
Email: marti.pearson@tvc.us
Website: https://tvc.us/vineyard-care
Food pantry is open to walk-ins on Wednesdays from 10 a.m. – 12 p.m. Individuals will receive one bag of food as well as two items of their choice. This service may be utilized once per month.

Wesley Evening Food Pantry
1203 West Green Street
Urbana, IL 61801
(217) 729-7418
Email: info@wesleypantry.org
Website: www.wesleypantry.org/
Food pantry operates the third Thursday of every month from 3:30 – 7:30 p.m. Doors open at 3:30 p.m., registration begins at 4 p.m., and distribution begins at 5 p.m. Distribution is based on a lottery system, so no need to arrive before 3:30 p.m. Walk-ins are welcome, and no documentation is required.

Emotional Resources

Center for Youth and Family Services
1315A Curt Drive
Champaign, IL 61821-1168
(217) 352-5179
Website: www.cyfsolutions.org
Provides counseling services on a sliding fee scale for individuals, couples, and families. This agency, formerly known as Catholic Charities, also has a variety of other services to assist with adoption, crisis situations, family preservation and foster care, pregnancy planning and education, and programs for seniors.

Rosecrance on Walnut Street
https://rosecrance.org/locations/rosecrance-walnut-street/
(217) 398-8080

Faculty/Staff Assistance and Well-Being Services
(217) 244-5312 (main office)
(217) 244-7739 (24-hour crisis line)
Email: fsas@illinois.edu
Website: www.humanresources.illinois.edu/FSAWS
Provides free, confidential, short-term counseling for UI employees and members of their household as well as retirees and members of their household. FSAWS staff is also able to provide clients with referrals to mental health providers in the community. Additional services include assessments, family and couples counseling, supervisory consults and trainings for supervisors, and outreach to campus units.

Family Service of Champaign County
405 South State Street
Champaign, IL 61820
(217) 352-0099
Email: info@familyservicecc.org
Website: www.famservcc.org
Provides individual, couples, and family counseling services on a sliding fee scale. Family Service also has a variety of other services such as programs for divorcing parents, grandparents raising grandchildren, families taking care of senior family members, homecare and outreach services for individuals 60 and older, meals on wheels, and information and referral services for access to other community resources.

International Women’s Connection
Twin City Bible Church
806 West Michigan Avenue
Urbana, IL 61801
(217) 344-0641
Website: https://iwc-tcbc.weebly.com/
The IWC is an informal gathering of American and international women from around the world. Meetings take place on Wednesday mornings from 9 – 11 a.m. during the school year in the TCBC Fellowship Hall. The schedule includes a one hour conversational English class, a half hour coffee time, followed by an hour of programs that could include anything from cooking classes to introductory Bible discussions and even an annual free garage sale. IWC was established in 1987 as a place where international women could form friendships and share and learn from one another. Any woman is welcome to attend!

The Pavilion Behavioral Health System
809 W. Church Street
Champaign, Il 61820
(217) 373-1700
Toll Free: 1-800-373-1700
Website: www.pavilionhospital.com
Mental health programs for adults, youth, and their families. Both inpatient and outpatient services available. The Pavilion also offers group therapy and support groups. Free, confidential assessments 24 hours/day, 7 days/week.

Rape Advocacy Counseling & Education Services (RACES)
145A Lincoln Square
Urbana, IL 61801-3442
(217) 344-6298 (main office)
(217) 384-4444 (24-hour crisis line)
Email: info@cu-races.org
Website: www.cu-races.org
Provides counseling services for sexual assault survivors and their significant others or loved ones. RACES also has legal and medical advocates to assist with legal proceedings and accompanying survivors to the hospital if they wish. All services are free.

Financial Resources

Consumer Credit of the Quad Cities
Website: www.toomuchdebt.com
Toll Free: 1.800.838.8830
Provides free budget counseling and free debt management analysis. Certified credit counselors will review your financial situation and suggest options to help you resolve your debt. Financial counseling services are provided over the phone.

Navicore Solutions
Website: https://navicoresolutions.org/
Toll free: 1-800-99-BILLS
Provides a variety of financial services including budgeting, financial education, debt management plans, housing counseling, bankruptcy counseling, and a credit report review service. Financial counseling services are provided over the phone.

Salt & Light
1512 West Anthony Drive
Champaign, IL 61821
(217) 355-5654
Email: info@saltandlightministry.org
Website: www.saltandlightministry.org/
Provides free financial counseling services to individuals and families to address budget concerns, paying off debt, and other financial issues. Contact their office to set up an appointment or for further information.

University of Illinois Employees Credit Union
2201 South 1st Street
Champaign, IL 61820-7402
(217) 278-7700
Email: info@uiecu.org
Website: www.balancepro.net/partners/uiecu/index.html
Website: https://www.uoficreditunion.org/
UIECU’s website identifies relevant programs and services for assisting customers in tough financial times. See their BALANCE program for resources on money management counseling, debt management, credit report review, housing counseling, identity theft solutions, and financial education.

University of Illinois Extension
Website: www.toughtimes.illinois.edu
UI Extension’s website on “Getting Through Tough Financial Times” has information readily accessible on the following topics: managing finances, controlling spending, dealing with foreclosure, and using credit wisely. Select “other web resources” for information on choosing a financial professional, financial security, credit card smarts, thrifty living, and retirement.

Health Care Resources

All Kids Health Insurance
P.O. Box 19122
Springfield, IL 62794-9122
(866) 468-7543 [All Kids Hotline]
(877) 204-1012 [TTY only]
Website: http://www.illinois.gov/hfs/MedicalPrograms/AllKids
State health insurance plan that provides health care coverage to children through age 18 and pregnant women.

The easiest way to apply is using the Internet. You can fill in and submit an ABE Application online. You can also download and print a copy of the application from the website. There are All Kids Application Agents all over Illinois that can help you apply. To find an application agent near you, visit the All Kids Application Agents website or call in. All Kids Health Insurance can also send you an application in the mail. Just call 1-866-All-Kids (1-866-255-5437). If you use a TTY, call 1-877-204-1012. The hotline has translation services available.

Eligibility is based on family size and income. In Champaign County, the following agencies distribute and assist with filling out All Kids applications: Illinois Department of Human Services, Developmental Services Center, Frances Nelson Community Health Center. Planned Parenthood enrolls pregnant women and their children. C-U Public Health District enrolls pregnant women and their children.

American Cancer Society
Phone: (217) 356-9076
Website: https://www.cancer.org/
A Patient Support Coordinator is available for assistance with resources, including financial assistance to families who are battling cancer. There is a wig boutique for women. All services are free.

Champaign County Christian Health Center
507 S. 2nd Street Unit 1-A
Champaign, IL 61820
(217)402-5683 (to schedule an appointment)
Main Office: (217) 398-2914
Website: https://www.ccchc2003.org/
Email: ccchc2003care@gmail.com
Clinic Hours: Tuesday 5:30 – 9 p.m. and first Wednesday of the month 6 – 8 p.m.
A non-profit corporation formed by healthcare professionals and social workers to provide free healthcare and social services to uninsured families. Services include general medical care, school physicals, basic psychiatric healthcare, medication management, screening for common diseases, health education, and healthcare advocacy. To make an appointment, call (217) 766-6666, or leave a detailed message including your contact information after business hours.

Champaign-Urbana Public Health District
201 West Kenyon Rd
Champaign, IL 61820
(217) 352-7961 [Main Office]
Website: http://www.c-uphd.org/
Offers a full spectrum of disease prevention programs, health screening, and referrals. Services include dental care for children; testing for HIV, tuberculosis, and sexually transmitted diseases; screenings for lead poisoning, high blood sugar and cholesterol levels; school physicals; immunizations and vaccinations; food, sewage, and other environmental inspections; communicable disease surveillance; health education; smoking cessation; emergency preparedness; health visits to homebound adults; Medicaid applications and medical screenings; services and education to pregnant women, new mothers, and families.

Promise Healthcare - Francis Nelson
819 Bloomington Road
Champaign, IL 61820
(217) 356-1558 [Receptionist will answer]
(217) 383-4993 [After Hours]
Provides primary medical services, prenatal program, immunizations, health education, Smile Healthy Dental,  and social services to medically under-served and uninsured adults and children of Champaign County. Priority is given to pregnant women, infants, children, adults, and children with chronic health conditions (diabetes, hypertension, asthma, heart disease, etc.). Patients must complete the intake process to establish care. A sliding-fee scale is offered to clients without insurance with verification of financial status. Spanish-speaking staff is available to assist patients.

Mesothelioma Guide
Is an advocacy organization dedicated to helping patients diagnosed with asbestos illnesses. We want to bring mesothelioma awareness to as many people as we can as it is often a misdiagnosed cancer. Mesothelioma is a rare cancer and very few treat it. We specialize in connecting patients with doctors and treatment options that are best suited for them. Our services and resources are 100% free to patients and family members.
https://www.mesotheliomaguide.com/

Office of Financial and Professional Regulation
Illinois Division of Insurance
320 West Washington Street
Springfield, IL 62767
Toll Free: 1-888-473-4858
Website: http://www.idfpr.com/About/About.asp
Explains rights to health care consumers, answers questions about health insurance, helps consumers understand coverage provisions of specific health care plans, and assists with problems or complaints.

State of Illinois Health & Wellness—Illinois Healthcare Portal
Website: http://www.illinois.gov/hfs/MedicalClients/health
The Healthcare Portal can help parents sign up their children for our affordable health insurance program (All Kids), help seniors sign up for one of our affordable prescription drug programs, and help women find free breast and cervical cancer screenings. Also provides links to other affordable health insurance programs and comprehensive programs for individuals living in the State of Illinois.

Walmart’s $4 Prescriptions Program
Website: http://www.walmart.com/cp/1078664
Walmart offers a 30-day supply of certain generic drugs at commonly prescribed dosages for $4 as well as a 90-day supply of certain generic drugs for $9. See their website for more information, including a complete list of the medications covered.

Housing Resources

Champaign County Regional Planning Commission
1776 East Washington
P.O. Box 17760
Urbana, IL 61803
(217) 328-3313
Website: www.ccrpc.org

  • The Emergency Rent Assistance Program provides rent assistance to homeless or near-homeless households who have steady income to pay future rent but are unable to pay first month’s rent or past-due rent. Contact Dawn Rear at (217) 384-1226 for more information or a program application.
  • The Community Action Program provides grants and loans for housing rehabilitation in rural areas of Champaign County, housing counseling to low-income households, and help for homeless or near homeless persons with first month rental payments. The program may also help with past due rent.
  • The Low-Income Home Energy Assistance Program (LIHEAP) provides winter heating assistance (from Sept. 1st – May 31st), and assists with up to 150% of the Federal poverty guideline with payment towards gas and electric bills. Please call the RPC office in the Brookens building in Urbana to schedule appointments Monday – Friday 8 a.m. – 4 p.m. Clients may also be seen at the Salvation Army and the Community Center in Rantoul.
  • The Tenant-Based Rent Assistance Program is a program that improves household self-sufficiency for low-income or homeless households over a two-year period. Preference is given to applicants living or working in the City of Champaign or who are near homeless and/or living with a relative or a friend. Household median income must be near or less than $27,400 for a single person or $39,100 for a family of four. Participants work with case managers to develop and implement goals that may include budget and credit management, completing educational classes, and improving employment. Contact Nicole Martin at (217) 328-3313 for more information on this program.

Champaign-Urbana Tenant Union
44 E Main Street, Suite 208
Champaign, IL 61820
(217) 352-6220
Website: http://cutenantunion.org/
The Tenant Union provides free services including lease review, landlord complaint records, assistance locating housing, and help with landlord problems.

City of Champaign Neighborhood Services Department
102 North Neil Street
Champaign, IL 61820
(217) 403-7070
E-mail: neighborhoodservices@champaignil.gov
Website: https://champaignil.gov/neighborhood-services/
Develops and manages programs to address neighborhood needs, including rental and home ownership programs in the city, and has income restriction eligibility requirements.

Illinois Foreclosure Prevention Network
Website: whttps://www.ihda.org/my-community/foreclosure-programs/
This website provides helpful facts and information on how to cope with foreclosures. The site also includes a link that provides a comprehensive listing of HUD approved counseling agencies throughout the state of Illinois.

Illinois Housing Development Authority (IHDA)
Website: https://www.ihda.org/
Mortgage assistance program for Illinois residents who are unemployed or underemployed but are working to regain sufficient income to keep their home.

Navicore Solutions
1-800-99-BILLS
Website: https://navicoresolutions.org/
This non-profit agency provides assistance with the following services: home equity conversion mortgage counseling, homebuyer education programs, loss mitigation, money debt management, mortgage delinquency and default resolution counseling, post-purchase counseling, predatory lending, pre-purchase counseling, and renter’s assistance.

Legal Services

Illinois Legal Aid Online
Website: https://www.illinoislegalaid.org/
Provides free referrals to free and low-cost legal aid offices, as well as forms and instructions for representing yourself.

Land of Lincoln Legal Assistance Foundation
302 N First Street
Champaign, IL 61820
(217) 356-1351
Website: www.lollaf.org
Provides free civil legal services to low-income persons and senior citizens. This office serves the counties of Champaign, Clark, Coles, Crawford, Cumberland, DeWitt, Douglas, Edgar, Effingham, Ford, Jasper, Moultrie, Piatt, and Vermilion.

LGBT Resources

UP (Uniting Pride) Center of Champaign County
202 South Broadway Avenue, Suite 102
Urbana, IL 61801
(217) 550-4248
Website: www.unitingpride.org
A multi-service agency for youth and adults that provides support and resources for the LBGT community.

Office Inclusion & Intercultural Relations
Website: https://oiir.illinois.edu/lgbt-resource-center/resources/community-resources

Senior Resources

Champaign County Regional Planning Commission
 (217) 819-4097
Website: http://www.ccrpc.org/community-services/programs-services/senior-services/
Assistance with applying for resources, advocacy with other agencies, and home visits.

Family Service of Champaign County
Senior Resource Center
405 South State Street
Champaign, IL 61820
(217) 352-5100
Website: http://www.famservcc.org/senior-transportation/
Website: https://www.famservcc.org/senior-counseling
Resource center for seniors age 60 and older and their caregivers providing counseling, advocacy, homecare services, transportation, and meals. There are also resources for grandparents age 55 and older who are raising a dependent who is 18 years of age or younger.

Illinois Department on Aging
Website: http://www.state.il.us/aging/
Serving Champaign, DeWitt, Douglas, and Piatt Counties
Cumberland Associates, Inc.
Cumberland Associates Senior Programs
304 North Maple
Urbana, Illinois 61802
1-800-252-8966
1-888-206-1327 (TTY)
Fax: (217) 384-3380
Cumberland Associates Senior Programs will assess seniors to determine if they qualify for free in-home, non-medical services; an Emergency Home Response system; or Adult Day services. The senior must qualify for services. Assets and needs will be assessed.

Support Group Information

Family Service of Champaign County Self-Help Center
Website: https://www.famservcc.org/selfhelp-center
Provides a local listing of support groups and contact information.

Veteran Resources

VA Illiana Health Care
1900 East Main Street
Danville, IL 61832
Phone: (217) 554-3000, (800) 320-8387
Mental Health Phone: (217) 554-4664
Website: www.danville.va.gov