Leading Change

Involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this competency is the ability to establish an organizational vision and to implement it in a continuously changing and highly ambiguous environment. Balances change with continuity and addresses resistance.

Skills for Leading Change

Explore articles, videos, and e-learning courses to develop supervisory skills within each competency. How to Use -> Click on a competency -> Choose a resource below to explore a concept more thoroughly.

Creativity & Innovation

Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs, processes, and solutions.

Lead Like a Boss (E-Course)
Leading Change (E-Course)

External Awareness

Actively seeks to understand others’ cultural, religious, political, and societal norms and customs; builds language proficiency as required by the mission. Maintains an integrated understanding of globalization factors that would influence U of I's, domestic, and foreign policy and uses it in strategic and operational planning. Understands and keeps current on local, national, and international policies and trends that affect the organization and shape stakeholders’ views; is aware of the organization’s impact on the external environment.

World Citizens Guide (Article)
The Global Religious Landscape (Article)
Diversity and Productivity (Video)

Strategic Thinking

Formulates objectives and priorities and implements plans consistent with the long-term interests of the organization in a global environment that takes into consideration the environment, resources, capabilities, constraints, and organizational goals and values. Capitalizes on opportunities and manages risks and contingencies, recognizing the implications for the organization and stakeholders.

Strategic Planning Foundations (e-Course)
Robert Jones Managing for Diversity and Inclusion (Video)


Communicates a clear mission and set of values, providing guideposts for decision making and action. Takes a long-term view and builds a shared vision with others; acts as a catalyst for organizational change. Influences others to translate vision into action.

Change Management (E-Course)
Andrew Alleyne Create a Shared Vision of Excellence (Video)


Is open to change and new information; rapidly adapts to new information, changing conditions and strategy, or unexpected obstacles, processes, and requirements.

Change Management (E-Course)


Deals effectively with pressure, ambiguous and emerging conditions, and multiple tasks; remains optimistic and persistent even under adversity or uncertainty. Recovers quickly from setbacks. Anticipates changes and learns from mistakes.

Leadership Foundations (E-Course)