Leading People

Involves the ability to lead and inspire a multi-sector group (not only employees, but also other State, Federal, and local Government agency personnel, as well as contractors and vendors) toward meeting the organization’s vision, mission, and goals. Inherent to this competency is the ability to provide an inclusive workplace that fosters the motivation and development of others and facilitates effective delegation, empowerment, personal sacrifice, and risk for the good of the mission, as well as trust, confidence, cooperation, and teamwork, and supports constructive resolution of conflicts.

Skills for Leading People

Explore articles, videos, and e-learning courses to develop supervisory skills within each competency. How to Use -> Click on a competency -> Choose a resource below to explore a concept more thoroughly.

Conflict Management

Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflicts and disagreements in a constructive manner.

"40+ Tools and Resources for Conflict Resolution" (Articles)
The Five Steps to Conflict Resolution
How to Handle Workplace Bullying (E-Course)
Andrew Alleyne Personal Scripts and Alternative Methods (Video)
Effective Complaint Handling (Video)
Critical Friends Feedback (Video)

Leveraging Diversity

Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization. Seeks out diverse ideas, opinions, and insights, respecting the values and perceptions of others. Examines biases and seeks insights to avoid stereotypical responses and behavior.

Unconscious Bias: How It Affects Us (Article)
How to Reduce Personal Bias When Hiring (Article)
Leveraging Diversity When Hiring (Article)
Managing Diversity
Implicit Bias (Video)

Developing Others

Develops the ability of others to perform and contribute to the organization by inspiring and providing a learning environment of ongoing feedback and opportunities to learn through formal and informal methods, enabling employees to address skill gaps and realize their highest potential. Actively encourages and supports enhancement of a joint perspective.

Finding a Mentor (Article)
Becoming a Good Mentor (E-Course)
Coaching and Developing Employees (E-Course)
Delegating Tasks to Your Team (E-Course)
Personal Scrips (Video)
Ruth Watkins on Giving Feedback (Video)
Sonya Stephens on Giving Feedback (Video)

Team Building

Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.

Building High-Performance Teams (E-Course)
Leadership: Practical Skills (E-Course)
Leadership Stories – 5 Minute Lessons in Leading People (E-Course)
Unlock Your Teams Creativity (E-Course)
Management Tips (E-Course)