Culture, Learning & Engagement

Faculty/Staff Assistance and Well-Being Services

Faculty/Staff Assistance and Well-Being Services (FSAWS)

Faculty/Staff Assistance and Well-Being Services (FSAWS)

About Us

Faculty/Staff Assistance and Well-Being Services enhances the emotional health, performance, and well-being of individuals and organizational units at the University of Illinois by providing employee assistance services that facilitate individual and family growth, productive work environments, and overall organizational health.

Our standard business hours are Monday through Friday, 8:00 AM – 5:00 PM.  Please call (217) 244-5312 for an appointment.  If there is a crisis outside of regular business hours, please call the crisis line at (217) 244-7739.


Faculty/Staff Assistance

Phone: (217) 244-5312
Crisis Line: (217) 244-7739

Well-Being Services

Phone: (217) 265-9355

Our Services

Services and Programs

Services & Programs

Faculty/Staff Assistance And Well-Being Services (FSAWS) at the University of Illinois Urbana-Champaign offers counseling, work group support, emergency funds, and a variety of well-being programs for employees and their households.

Crisis Support

In times of crisis or emergency, swift assistance is essential. Dial 9-1-1 for immediate help in emergencies. If you have urgent matters during business hours, our office at (217) 244-5312 connects you with a counselor promptly. Your well-being is our primary concern, and we are here to provide the support you need.
Body Reflections program training. Graduate assistant talks with student volunteers to be group leaders. Both are sorority members.
Diversity and Inclusion

Emergency Funding

The Illinois Faculty/Staff Emergency Fund, established by a grassroots committee and supported by the Chancellor, aims to financially assist university faculty and staff facing crises. The fund, fueled by donations, prioritizes confidentiality and aims to provide timely support for various needs such as preventing the loss of health insurance coverage, utility shut-offs, and meeting mortgage or rent payments.

Resources Hub

FSAWS Resource hub for University of Illinois faculty, staff, retirees, and their household members. Our licensed professionals provide assessments, short-term counseling, crisis services, and referrals, with educational information included in the resource hub.

student union

Chris Ochs, LCPC, CADC-Director

Christopher Ochs graduated from Eastern Illinois University with a Bachelor of Arts (1995) in Psychology and a Master of Science in Education (1996) with a focus on Community Counseling. Mr. Ochs is a Licensed Clinical Professional Counselor (LCPC) and a Certified Alcohol and Drug Counselor.

Mr. Ochs joined the University of Illinois in June 2008 as a Clinical Counselor/Substance Abuse Specialist within Faculty/Staff Assistance and Well-Being Services. He was selected as Director of Faculty/ Staff Assistance Services in June 2022. He has provided counseling services to individuals and families for over 20 years in the Champaign/Urbana community, including managing a private practice since 2005. Mr. Ochs provides services to address personal and work-related issues including depression, anxiety, stress management, anger management, job performance, and substance abuse. He often works with new employees and faculty to aid in the transition to the University and enjoys working with adolescents, young adults, and couples.

Mr. Ochs is married and has two adult children. He enjoys spending time outdoors and with family.

Joshua Hagerstorm, LCPC-Clinical Counselor

Joshua Hagerstrom graduated from the University of Illinois (2006) with a Bachelor of Arts, and Lincoln Christian University (2011) with a Master of Arts in Counseling. He is a Licensed Clinical Professional Counselor (LCPC).

Josh joined the University of Illinois in January 2022 as a Clinical Counselor within Faculty/Staff Assistance and Well-Being Services. He has been licensed and practicing as a clinician for over 10 years. He started his career in foster care counseling at CYFS and transitioned to Employee Assistance Program counseling at Carle before coming to Illinois. As a Clinical Counselor, he has worked with clients to address a variety of concerns, such as anxiety, depression, wellness, relationships, parenting, communication, and stress. Josh utilizes a variety of therapeutic styles, such as cognitive-behavioral, solution-focused, and relational, to walk alongside people as they navigate life. He is certified in Prepare/Enrich and utilizes some of the Gottman principles when working with couples. He is also certified in EQ-i and utilizes it for emotional intelligence coaching.

Josh is married with three young children, and loves being a dad. He enjoys time at home with his family, disc golf, kayaking, hiking, woodworking, and watching sports.

Marcy Kujawski, LCSW-Clinical Counselor

Marcy Kujawski is a Licensed Clinical Social Worker with a Master of Social Work from the University of Illinois at Urbana-Champaign. Marcy’s vast professional experience spans a range of clinical and administrative roles that have included counseling, crisis intervention, supervision, and program management. In addition to work in outpatient, residential, and inpatient mental health settings, Marcy also served on an in-home hospice team, providing end of life care to individuals and families.

As a generalist counselor, Marcy enjoys working with diverse clientele to mitigate stress, find solutions, and promote quality of life through connection, awareness, and empowerment. She is passionate about removing barriers and stigma that undermine mental health and help-seeking, recognizing the importance of access to thoughtful care. She utilizes her skill and experience to support others in constructively navigating and managing life challenges. Her strengths-based, person-centered focus is compatible with a range of concerns including anxiety, depression, serious psychiatric illness, interpersonal difficulty, grief, and life crises.

Marcy’s style is authentic and collaborative. She utilizes relational, cognitive-behavioral, and mindfulness-based approaches in her therapeutic work. She is a certified facilitator of Practical Application of Intimate Relationship Skills (PAIRS), a research-validated curriculum used to enhance partner relational skills.

Marcy is married and has two grown children. Aside from time with family, her pastimes include reading, traveling, hiking, cooking, meditation, and jigsaw puzzles.

Morris Mosley, LCSW-Clinical Counselor

Morris Mosley is a licensed clinical social worker who graduated from Quincy University (1977) with a Bachelor of Arts, and the University of Illinois (1987) with his Masters of Social Work.

Mr. Mosley has extensive experience as a behavioral health therapist in both residential and outpatient programs. Mr. Mosley served as Clinical Director for Cunningham Children’s Home for over 14 years, and in the field of addictions and recovery in a variety of community treatment programs. Mr. Mosley has also served as training consultant for the Urbana Police Department, The City of Urbana Human Rights Commission, and as a contractual counselor for Champaign County Mental Health Center. Mr. Mosley was hired in 2011, as a clinical counselor-work group specialist for Faculty/Staff Assistance and Well-Being Services. In addition to working with individuals and groups, Mr. Mosley has extensive experience in program development and public speaking.

Heather Sears, LCSW-Clinical Counselor

Heather Sears is a Licensed Clinical Social Worker (LCSW) with a Bachelors and Master of Social Work from the University of Illinois at Urbana-Champaign, with a focus in Mental Health. Her professional experience includes a range of clinical roles and settings, including inpatient mental health, inpatient medical discharge planning, complex case management, non-profit social services, and outpatient mental health. 

Heather’s clinical interests include working with individuals experiencing a variety of emotional and relationship challenges, including mood disorders, self-esteem concerns, life transitions and identity development, stress management and burnout, grief and loss, LGBTQIA+ identity and experiences, and family of origin dynamics. 

Heather provides therapy services to adults of all ages with a culturally aware lens. She recognizes that various factors impact clients’ experience in the therapeutic process—including culture, gender, socioeconomic class, ability, race/ethnicity, etc.—and strives to meet the unique needs of each client. Heather views the therapeutic process as collaborative with her clients. She utilizes a strengths-based, person-centered approach that incorporates elements of Cognitive Behavioral Therapy (CBT) and Mindfulness. She works to blend compassion, knowledge, and humor in session to support her clients. 

In her free time, Heather enjoys traveling, cooking, yoga, being in nature, reading, and finding new music.  

Yasmin Ofiana, Program Assistant

Yasmin Ofiana is the Program Assistant for Well-Being Services and has been with the University since 2019. She has a bachelor’s degree in Psychology from the Philippines Women’s University and has also attended Algonquin College in Canada.

Ms. Ofiana has an experienced background working in both client services and human resource functions. As program assistant, Yasmin enjoys being a part of someone’s vision and the challenge of finding resources and fitting the pieces together to help it come to fruition. She is planning to further her skills by learning more about program management through certification courses.

In her spare time, Yasmin loves to spend time with her family. She enjoys discovering new music, art journaling and is a self-professed stationery nerd.

Misty Odom, Office Manager

Misty Odom is the Office Manager for Faculty/Staff Assistance and Well-Being Services and has been with the University since 2016. She is pursuing her bachelor’s degree from Eastern Illinois University and previously attended Parkland College.

Ms. Odom has close to 10 years of customer service experience in settings ranging from health care to the private sector. She takes pride in making sure clients feel supported from their initial contact with FSAWS through their entire employee assistance experience. She strives to make a positive impact on FSAWS and the community that it serves.

Misty is married and has two young children. She enjoys being crafty, traveling and has a passion for working with the youth. Her favorite pastime is spending time with her family.

Erin Budesheim, Graduate Assistant Counselor

Erin Budesheim is a graduate student in the Counseling Psychology doctoral program at the University of Illinois Urbana-Champaign. She graduated with her Bachelor of Science in Psychology from Creighton University (2019) and she will complete her Masters in Educational Psychology from The University of Illinois Urbana-Champaign in December 2022. In her doctoral program, Erin studies young adult well-being through their use of social media and engagement in social comparison. She hopes her research and clinical work will help inform positive development, promote well-being, and develop healthy social media practices.

Erin is completing her third year of clinical practice. She enjoys working with people experiencing depression, anxiety, ADHD, and adjustment or relationship concerns. Within her work, Erin focuses on the role of interpersonal relationships, relational patterns, and personal values. She hopes to provide a safe and welcoming space for all people to explore themselves and hone their skills to live more fulfilling lives. She views her clients as experts in themselves and herself as a guide and partner in process of therapy.

In her free time, Erin loves going to yoga classes, listening to podcasts, reading (her goal is to read 50 books in 2022), and rock climbing.

Gabby Drong, Graduate Assistant Counselor

Gabby Drong is a Counseling Psychology doctoral student at the University of Illinois at Urbana-Champaign. She completed her undergraduate education at the University of Dallas, where she graduated with her B.A. in both Psychology and English in 2018. Gabby went on to obtain her Master of Science in Psychological Science at the University of Illinois in 2020. In her doctoral program, Gabby’s research centers around the diverse ways people experience grief and loss. In the past, she has focused on the experience of spousal loss and the cyclical nature of grief. Currently, she is working on her dissertation, which focuses on the profound grief experienced by formerly incarcerated individuals surrounding lost futures and unfulfilled identities.

Gabby is completing her third year of clinical practice. She enjoys working with people who are experiencing grief, anxiety, depression, or interpersonal concerns. She conducts therapy through a culturally responsive lens, understanding that cultural and socio-demographic factors influence the ways in which people experience distress and interact interpersonally. Within her sessions, Gabby focuses on relational patterns, attachment styles, and value work. She hopes to provide an authentic and empowering space for clients to navigate their emotions and life challenges.

In her free time, Gabby loves reading, playing sports with friends, and hanging out with her cats.